COLLECTION OF PERSONAL INFORMATION
When you purchase a product from our online store, to conduct the transaction, we collect the personal information that you provide to us; such as your name, address and email address.
We collect the basic personal contact information that you provide to us through email/electronic messaging communication, phone communication or in-person communication for the purposes of responding to your inquiries, completing your transaction(s) successfully, and for us to provide you with the product(s)/service(s) that you have requested.
RECEIVING CONSENT
When you provide your personal information to conduct a transaction within our online store (including but not limited to, verifying information, placing an order, scheduling a delivery) we imply that you consent to our collection of this information, and that you consent to our use of this information for the specifically identified purpose only.
If through email/electronic messaging communication, phone communication or in person-communication you elect to provide us with personal information to be able to respond to your inquiries, to complete your transaction(s) successfully, or for us to provide you with the product(s)/service(s) that you have requested, we imply that you consent to our use of this information for said purposes.
If we collect your personal information for any additional reason(s), such as for marketing purposes, we will always directly request your consent, and we will always provide you with an opportunity to decline.
WITHDRAWAL OF CONSENT
After electing to provide your information, you may withdraw your consent for us to contact you, for the continued collection of your information, or for the use/disclosure of your information (other than where required by law) at anytime by contacting us at hello@dewhurstflowers.com.
DISCLOSURE OF INFORMATION
We disclose your personal information if we are required to do so by law. Personal information is protected by security safeguards that are appropriate to the sensitivity level of the information. We take precautions to protect your personal information from any loss, copying, use, modification or unauthorized access by using physical measures, up-to-date technological tools and organizational controls.
SENSITIVE INFORMATION & ELECTRONIC -TRANSFER PAYMENT
When purchasing product(s) from us through the online store via Electronic-transfer payment we cannot and do not store, have access to, view, or re-view any sensitive personal financial information. When choosing to utilize Electronic-transfer payment, please be aware that your financial institution is responsible for the processing and security of these transactions. Please additionally be aware that some financial institutions charge customers fees to utilize their E-transfer service(s) and we are not responsible for these fees.
THIRD-PARTY SERVICE PROVIDERS
Our website and online store is hosted by Go Daddy. Go Daddy provides our business with the e-commerce platform that allows us to sell our products to you, and for you to purchase our products from us. The data you elect to provide on our website is processed through Go Daddy, through their general applications, and may be stored in their data storage and/or databases .
It is recommended that you read Go Daddy’s Terms of Service & Privacy Statement by visiting their respective website.
We use Canada Post for all product delivery. To learn more about their privacy policy, and how they may use your provided information, please visit their respective website.
We are not responsible for the security, privacy policies and practices of other sites or any third-party service provider.
THIRD-PARTY SERVICE PROVIDER POLICIES
Generally third-party service providers collect, use, and disclose your information only to the extent that is necessary for the allowance of the services that they provide to us. However, third-party service providers have their own privacy policies.
It is recommended that you read Go Daddy’s Terms of Service & Privacy Statement and Canada Post's Terms of Service & Privacy Statement. These statements will assist you in learning how your personal information, if any, will be handled by these providers.
Please also note that certain third-party service providers can be located in jurisdictions other than where you reside, where you have completed your purchase, or where we operate. If you choose to proceed with a transaction that involves the services of a third-party service provider, your information may become subject to the laws of the jurisdiction(s) in which that service provider, or its facilities, are located.
Please again note, we are not responsible for the privacy policies and practices of other sites or any third-party service provider.
CHANGES MADE TO PRIVACY PRACTICES
We reserve the right to modify our privacy policy. Changes made to our privacy policy will take effect immediately when posted on this website. If we make changes to a policy, we will notify you here that a policy has been updated.
ACCESS TO INFORMATION, QUESTIONS & CONCERNS
If you would like to access, amend, or delete any personal information that you have shared with us, to register a complaint, or to inquire further, please contact us by email at hello@dewhurstflowers.com. Our physical mailing address to be updated shortly.
Updated: February 16th, 2024