COLLECTION OF PERSONAL INFORMATION
When you purchase a product from our online store, to conduct the transaction, we collect the personal information that you provide to us; such as your name, address and email address.
We collect the basic personal information that you provide to us through email/electronic messaging communication, phone communication, online forms through this website that you are prompted to fill out to perform our services, or in-person communication for the purposes of responding to your inquiries, completing your transaction(s) successfully, and for us to provide you with the product(s)/service(s) that you have requested.
AGREEMENT
Please read this Privacy Policy carefully before navigating our website. If you do not agree with any terms of this Privacy Policy, do not access or use this website, or submit any personal information to Dewhurst Flowers. By accessing or using any part of the site, you agree to to this policy.
RECEIVING CONSENT
When you provide your personal information to conduct a transaction within our online store (including but not limited to, verifying information, placing an order, scheduling a delivery) we imply that you consent to our collection of this information, and that you consent to our use of this information for the specifically identified purpose only.
If through email/electronic messaging communication, phone communication, online forms through this website that you are prompted to fill out to perform our services, or in person-communication you elect to provide us with personal information to be able to respond to your inquiries, to complete your transaction(s) successfully (including third-party shipping and delivery), or for us to provide you with the product(s)/service(s) that you have requested, we imply that you consent to our use of this information for said purposes.
If we collect your personal information for any additional reason(s), such as for marketing purposes, we will always directly request your consent, and we will always provide you with an opportunity to decline.
WITHDRAWAL OF CONSENT
After electing to provide your personal information, you may withdraw your consent for us to contact you, for the continued collection of your information, or for the use/disclosure of your information (other than where required by law) at anytime by contacting us at hello@dewhurstflowers.com.
PROTECTION
Personal information is protected by security safeguards that are appropriate to the sensitivity level of the information. We take precautions to protect your personal information from any loss, copying, use, modification or unauthorized access by using physical measures, up-to-date technological tools and organizational controls.
Although we take precautions to protect your personal information against unauthorized access do not submit or provide Dewhurst Flowers with personal information that you consider to be sensitive.
DISCLOSURE
We disclose your personal information if we are required to do so by law.
Your personal information is disclosed to third-party service providers for the fulfilment of our services and to complete your transactions. (Please see "Third-Party Service Providers" below.)
E-TRANSFER
When purchasing product(s) from us through the online store via Electronic-transfer payment we do not have access to, store, view, or review any sensitive personal financial information.
When choosing to utilize Electronic-transfer payment, please be aware that your financial institution is responsible for the processing and security of these transactions.
Please additionally be aware that some financial institutions charge customers fees to utilize their E-transfer service(s) and we are not responsible for any of these fees.
THIRD-PARTY SERVICE PROVIDERS
Our website and online store is hosted by GoDaddy Inc.
GoDaddy Inc. provides our business with the e-commerce platform that allows us to sell our products to you, and for you to purchase our products from us. The data you elect to provide on our website is processed through Go Daddy, through their general applications, and may be stored in their data storage and/or databases. It is recommended that you read Go Daddy’s Terms of Service & Privacy Statement by visiting their respective website.
Data provided by you (e.g., your name, address, email, phone number), is collected through forms, website interactions, and from third-party integrations facilitated by GoDaddy Inc. The collected data is used by Dewhurst Flowers for your order generation, order fulfilment, order shipping and tracking, and to communicate the status of your order with you.
The basic data provided by you within the "Shipping" segment of the online checkout will be shared by us with third-party shipping service providers for the purposes of facilitating your order delivery and to track your shipment.
Note that third-party shipping service providers have their own privacy policies.
For shipping we use Canada Post and Stallion Express. It is recommended to review their privacy policies separately to understand their specific practices. Please visit their respective websites.
Generally third-party service providers collect, use, and disclose your information only to the extent that is necessary for the allowance of the services that they provide to us. We are not responsible for the information, security, privacy policies, terms and conditions, and practices of other sites or any third-party service provider that is used to complete your order.
Please read GoDaddy Inc. Terms of Service & Privacy Statement, Canada Post Terms of Service & Privacy Statement, and Stallion Express Terms of Service & Privacy Statement. These statements will assist you in learning how your personal information, if any, will be handled by these providers.
Certain third-party service providers can be located in jurisdictions other than where you reside, where you have completed your purchase, or where we operate. If you choose to proceed with a transaction that involves the services of a third-party service provider, your information may become subject to the laws of the jurisdiction(s) in which that service provider, or its facilities, are located.
MODIFICATIONS
We reserve the right to modify our privacy policy. Changes made to our Privacy Policy will take effect immediately when posted on this website. If changes are made to this policy, we will notify you below with the date that this policy has been updated.
ACCESS TO INFORMATION, QUESTIONS & CONCERNS
If you would like to access, amend, or delete any personal information that you have shared with us, to register a complaint, or to inquire further, please contact us by email at hello@dewhurstflowers.com. Our physical mailing address to be updated shortly.
Updated: June 10th, 2025